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  5. My Customiser is not shown. What may be the issue?

My Customiser is not shown. What may be the issue?

If you experience a blank theme customiser it’s likely you came across an caching error with your MyB WordPress theme. No worries as we can easily handle this issue with a simple trick.

Here are the steps you need to take to solve the blank customiser issue:

  • Navigate to your Themes tab and activate for the short time being a different Theme.
  • After you’ve activated a different Theme please navigate to your theme customiser via APPEARANCE => CUSTOMISER. Here you should see your customiser again.
  • Now you need to switch back your MyB Theme on (reactivate) within the customiser itself. For this please click on the active theme tab you see as the first tab in your customiser and choose back the MyB Child Theme. Save your progress via the publish tab and voila, your customiser is now visible again.
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